Right of withdrawal
Withdrawal
You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period is fourteen days from the date on which you or a representative from your third party other than the carrier and the goods have taken possession of or has. To exercise your right, you have to
Ingenieurbüro Winter GmbH & Co. KG
Hein-Saß-Weg 27
D-21129 Hamburg
Germany
Phone: +49 (0) 40 742 15 1-0
Fax: +49 (0) 40 742 15 1-50
E-Mail: shop@heinowinter.com
by way of unambiguous declaration (eg. as a consigned by post mail, fax or e-mail) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, which is not mandatory, however.
To safeguard the withdrawal period it is sufficient that the communication concerning the exercise. Send the right of withdrawal before the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have the goods promptly and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract, to
Returns address:
Ingenieurbüro Winter GmbH & Co. KG
Hein-Saß-Weg 27
D-21129 Hamburg
Germany
Phone: +49 (0) 40 742 15 1-0, Telefax: +49 (0) 40 742 15 1-50
E-Mail: shop@heinowinter.com
return or pass. The deadline is met if you send the goods before the period of fourteen days.
We bear the cost of returning the goods.
You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.